Last Updated: August 3, 2025
Phoenix Homes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phoenixhomes.in (the "Site") and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you fill out a form on our Site. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, phone number, email address, and property preferences (e.g., budget, location, timeline) that you voluntarily give to us when you use our contact forms.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Contact you regarding your request for a consultation.
- Provide you with personalized property recommendations and advice.
- Understand website usage to improve our services and user experience.
- Prevent spam and fraudulent activities.
We operate on a "No Spam" guarantee. Your contact details will be used exclusively by our dedicated advisors to assist you and will not be sold or distributed to third-party marketing companies.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Phoenix Homes
Email: hello@phoenixhomes.in
Phone: +91 9284405569